Data deletion requests
You can request review of the personal data associated with your Paper Lane account.
- Sign in to Paper Lane using your account.
- Open Data and support requests and choose Deletion request.
- Describe what you want reviewed. Do not include fax contents, passwords, payment details or API keys. Submit the form and keep the request reference.
- Return to the request page to see its review status.
Submitting a request records it for the service owner to review. It does not automatically delete your account or files, refund a payment, cancel billing or release a fax number. A review-complete status does not by itself prove deletion was fulfilled.
Document content follows the current retention policy. Active, uncertain or held content remains protected; delivery, usage, billing and security records may remain. A request does not promise immediate removal of copies held by hosting, storage or delivery providers. Read about privacy and retention.
Facebook access
You can also remove Paper Lane's access in Facebook's Apps and Websites settings. Removing Facebook access does not itself erase data already held by Paper Lane. Use the Paper Lane request process above to ask for review of that data.
If you cannot sign in
Use the Account and data request form without signing in. Provide a contact email and short request; keep the reference after submission. This records an unverified request for the service owner to review. It does not confirm an account exists, verify your ownership, provide account access or erase data. No email is sent automatically.